Last updated: September 1, 2026
1. Introduction
XVIVO, LLC (“XVIVO,” “we,” “us,” or “our”) operates the website located at xvivo.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, who we share it with, and the choices available to you. By using the Site, you agree to the practices described in this Policy.
We may update this Policy from time to time. The version posted on the Site at any given time applies to information collected from that point forward. We encourage you to review this page periodically.
2. Information We Collect
2.1 Information You Provide Directly
Contact Form. When you submit an inquiry through the contact form on the Site, we collect:
- Name (required)
- Job title (required)
- Company (required)
- Email address (required)
- Phone number (optional)
- Area of interest (optional)
- Project description / message (optional)
This information is stored in our website database and is also sent by email to XVIVO staff so we can respond to your inquiry. We do not connect the contact form to any third-party CRM, marketing automation, or sales platform.
Meeting Scheduling. If you use the “Set Up A Time” scheduling tool on our Contact page, you will be taken to a Calendly scheduling widget. Calendly collects your name, email address, and any other information requested at the time of booking, directly on Calendly’s own systems, subject to Calendly’s privacy policy.
2.2 Information Collected Automatically
When you visit the Site, certain information is collected automatically:
- IP address (logged by our content delivery network and hosting provider for security and performance)
- Pages and URLs visited
- Browser type, operating system, device type, and screen resolution
- Session duration, pages per session, and on-page behavior such as clicks and scroll depth
- Approximate geographic location (city/region level, derived from IP address)
- Referral source (the site or search engine that directed you to us)
This information is collected primarily through Google Analytics and Google Tag Manager, and through standard server and security logs maintained by our hosting and content-delivery providers.
3. Cookies and Similar Technologies
The Site uses cookies and similar technologies in the following categories:
3.1 Analytics
We use Google Analytics 4 to understand how visitors use the Site, including page views, session data, and on-site engagement. Google Analytics cookies typically remain on your device for up to two years.
3.2 Advertising and Conversion Tracking
We use Google Ads conversion tracking and a Meta (Facebook) Pixel, both deployed through Google Tag Manager, to measure the effectiveness of our advertising and, where active, to inform ad targeting on Google’s and Meta’s advertising networks.
3.3 Functional / Anti-Abuse
We use Google reCAPTCHA to protect our contact form from automated spam submissions, and Calendly’s own cookies load when the scheduling widget is used.
3.4 Your Cookie Choices
You can control or disable cookies through your browser settings. You can also manage ad personalization directly through Google (adssettings.google.com) and Meta (facebook.com/adpreferences). Note that disabling certain cookies may affect how parts of the Site function.
4. Third-Party Service Providers
We work with the following service providers, each of which may process certain data described in this Policy on our behalf or in connection with their own services:
| Provider | Purpose | Data Involved |
| Google (Analytics, Tag Manager, Ads, reCAPTCHA, Maps, YouTube) | Site analytics, advertising measurement, spam protection, embedded content | Usage data, device/browser data, approximate location, form interaction data |
| Meta (Facebook Pixel) | Advertising measurement and targeting | Page views and site behavior |
| Calendly, Inc. | Meeting scheduling | Name, email, and scheduling details you provide |
| WP Engine | Website hosting | Full website database, including contact form submissions |
| Cloudflare | Content delivery and security | IP addresses and request metadata |
| Amazon Web Services (S3) | Hosting of images and video files | IP addresses and request data when media loads |
| Automattic (Akismet) | Spam filtering on the contact form | Contact form submission content |
We do not sell your personal information to third parties, and we do not share contact form data with any advertising network or data broker.
5. Data Retention
| Data Type | Retained By | Retention Period |
| Contact form submissions | WP Engine (website database) | Indefinitely, unless manually deleted |
| Media files (images/video) | Amazon S3 | Indefinitely |
| Analytics data | Google Analytics 4 | 14 months |
| Server / CDN logs | Cloudflare | Approximately 7 days |
| Hosting logs | WP Engine | Approximately 30 days |
| Meeting bookings | Calendly | Per Calendly’s own retention policy |
All primary data storage occurs within the United States.
6. Your Privacy Choices
6.1 California Residents
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion of that information, and the right to opt out of the “sharing” of your information for cross-context behavioral advertising (which may apply to our use of Google Ads and Meta Pixel tracking). To make a request, contact us using the information in Section 9 below.
6.2 European Economic Area, UK, and Other Regions
If you are located in the EEA, UK, or another jurisdiction with its own data protection law, you may have additional rights over your personal data, including rights of access, correction, deletion, and objection to processing. Contact us using the information in Section 9 to exercise these rights.
7. Children’s Privacy
The Site is intended for business professionals and is not directed to children under the age of 16. We do not knowingly collect personal information from children.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at:
XVIVO, LLC
915 Silas Deane Highway
Wethersfield, CT